Counseling Resources

GSK is committed to safety and respect within the campus community, and to the support of those in need of help.  The following are resources available both on and off campus to members of the GSK community. 

Short-Term Counseling

Magellan Employee Assistance Program (EAP)

Tel: 800-327-8793
Website: MagellanAscend.com

Penni Morganstein, PsyD
Magellan counselor dedicated to MSK trainees
Free, no copays, no use of insurance, Magellan Employee Assistance Program
[email protected]  
Appointments available in-person and virtually: http://mskbookme.magellanhealth.com/ 
Available during the day

Chanchal Sharma, PsyD, MSEd
Employee Health Psychologist
646-888-4128
[email protected]
Available by appointment: Monday – Friday, –

Faith-Based Counseling

Protestant, Catholic, Muslim, Jewish
212-639-5982

Social Workers at MSK

212-639-7020

National Suicide Prevention Line (non-MSK)

1-800-273-8255

Available: 24/7

Long-Term Counseling

Health Insurance Providers
Log into your carrier’s website or you can contact the advocate team for dedicated support finding an in-network provider who is accepting new patients.

Aetna: www.aetnaresource.com/n/MSK-Aetna-Benefit-Microsite or contact Aetna One Advocate (A1A) at (888) 415-5373, 8 a.m.– ET, Monday–Friday and 8 a.m.–4:30p.m. ET, Saturday

UnitedHealthcare: www.whyuhc.com/mskcc/search-for-a-provider or contact UnitedHealthcare Elite Alliance Advocacy Team at (833) 273-8750, 8 a.m.- ET, Monday-Friday

Health Advocate
For additional help and dedicated support from experts who can answer your unique and specific plan questions, help you find providers, and guide you through your benefits choices based on your individual needs contact the Health Advocate.

Turn to them throughout the year at (877) 324 0896 and visit https://mskbenefits.mskcc.org/keyword/health-advocate


Telemedicine for Mental Health
If you are enrolled in any MSK medical plan, you and your covered dependents have access to telemedicine through your respective medical plan carrier at no cost to you: https://mskbenefits.mskcc.org/keyword/telemedicine

MSK Professional and Mentoring Resources

Office of Scientific Education and Training

[email protected]

Office of Career and Professional Development

[email protected]

Gerstner Sloan Kettering Graduate School of Biomedical Sciences

[email protected]

HR Business Partners

646-227-3456

Other Resources

  • Victim Intervention Program (New York-Presbyterian Hospital/Weill Cornell Medical Center):  Free, confidential services for survivors of crime, including sexual assault and domestic violence, as well as for family and friends. The Victim Prevention Program is located at 525 East 68th Street, New York, NY 10065, [email protected], (212) 746-9414.
  • New York State Domestic and Sexual Violence Hotline: 800-942-6906
  • New York State Office of Victim Services: 800-247-8035 or www.ovs.ny.gov
  • Safe Horizon’s Rape/Sexual Assault and Domestic Violence Hotline: 800-621-HOPE (4673)
  • Anyone observing something in an individual’s performance or behavior that indicates that this individual may be violating GSK or MSK’s Code of Conduct policies should refer the matter to the Dean of GSK. The Dean should contact an HR representative for evaluation and advice. HR will contact Employee Health Service when appropriate.

Other resources:

MSK Main Security212-639-7866
Administrator on CallBeeper:1521: iPhone: 646-581-3582
Page Operator:212-639-2000 (main line) 212-639-6680 (private line)
Emergency Dial212-639-6000
Alcoholics Anonymous (AA)212-647-1680
Women for Sobriety215-536-8026
Smart Recovery Self Help212-631-1198
Smart Recovery Self Help212-631-1198
Narcotics Anonymous212-929-6262
Cocaine Anonymous212-262-2463

Compliance Hotline

If you are not comfortable raising an issue in your department, or if you have raised a concern and feel that it has not been addressed, you can call the MSK Compliance Hotline. It provides a way for employees as well as vendors and contractors to report concerns about how MSK does business.  You can report anonymously – without identifying yourself – when you make a report to the hotline.

The MSK Compliance Hotline is available 24 hours a day, every day of the year, and is managed by an outside company. You can submit a concern by calling 866-568-5421 or by going to mskcc.alertline.com/gcs/welcome.

If you make a report through the Compliance Hotline, you will be asked to call back in ten days for a status report. It’s important to remember to call back – especially if you did not give your name – because we may need more information in order to complete our review.